Administrators, operations, customer service, and risk teams
Send important account, trading, system status, and service messages to users through Finger Manager.
Send important account, trading, system status, and service messages to users through Finger Manager.
يمكن تسليم الإشعارات التي يتم إعدادها في Finger Manager داخل Finger Trader App وفق القواعد والجمهور والجدولة.
System notifications are used to send important messages related to accounts, trading, system status, or services.
Administrators can create notification content in Finger Manager and configure the audience, delivery method, and sending time according to business needs. After publishing, notifications can appear in Finger Trader or other front-end products connected to the Finger Grid ecosystem so important information can reach users in time.
Enter Content & Notification -> System Notifications to create a new system notification.
Fill in the notification title, content, and other required information. The content can be edited according to the business scenario, such as system maintenance, trading service adjustments, account reminders, product updates, or other important service information.
System notifications can be sent to different user ranges depending on the business requirement.
Administrators can send a notification to all users, or combine targeted users and user groups to send the message only to selected users or a specific user segment.
System notifications can be shown to users through in-app notification channels.
If the corresponding messaging services have been configured, the same notification can also be delivered through SMS or Email to improve the reach rate of important messages.
Notifications can be sent immediately or scheduled for a specific time.
For system maintenance, product launches, campaign starts, or other time-sensitive notices, administrators can prepare the content in advance and let the system send it automatically at the configured time.
After publishing, users can view the notification in the corresponding App or front-end product.
The actual display format depends on the product and notification configuration, such as a notification list, message center, or in-app reminder.
In short, system notifications are used for important user-facing service messages. Administrators create the content in Finger Manager, select the audience and delivery channel, set the sending time, and the connected front-end products display or deliver the message according to configuration.
