Data roles
Enterprise customer, Sargia Inc., and enterprise users each have different data roles in Finger Manager use.
- Enterprise customer
- Sargia Inc.
- Enterprise users
Resources
Data Processing
These data processing notes help enterprise customers understand how Finger Manager processes enterprise data, user data, client profiles, task records, review records, risk records, and system logs.
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Data types processed
Finger Manager may process enterprise account data, user account data, customer and business data, review and workflow data, risk and compliance data, technical and security data, and subscription and billing data.
- Enterprise account data
- User account data
- Customer and business data
- Review and workflow data
- Risk and compliance data
- Technical and security data
- Subscription and billing data
Data sources
Data may come from administrators, enterprise users, API integrations, system generation, payment channels, third-party modules, external services, and support communication.
- Administrator configuration
- User input or upload
- API or integration sync
- System-generated data
- Payment channel data
- Third-party module or external service data
- Support communication data
Processing purposes
Sargia Inc. may process data to provide Finger Manager, manage accounts, permissions, workflows, reports, notifications, subscriptions, security, support, product improvement, and legal or contractual requirements.
- Provide software service
- Manage accounts and permissions
- Support workflows
- Generate reports and audit records
- Send notifications
- Handle subscriptions and billing
- Maintain security and stability
- Provide support
- Meet legal or contractual requirements
Enterprise customer data control
Enterprise customers can control members, teams, roles, data visibility, actions, modules, integrations, exports, account status, and workflow settings through administrator configuration.
- Member access
- Team assignment
- Role assignment
- Data visibility
- Operations
- Module enablement
- External system integration
- Report export
- Member deactivation
- Workflow settings
Data access permissions
Finger Manager supports role, team, and data-scope based permission control. Administrators should avoid assigning excessive access to regular members.
- Own tasks only
- Team data
- Department data
- Region data
- Client group data
- Enterprise-wide data
Data sharing
Sargia Inc. does not sell enterprise customer data or personal information. Data may be shared or processed only as needed to provide service or comply with legal procedures.
- Cloud infrastructure
- Database and server providers
- Security and monitoring providers
- Notification providers
- Payment channels
- Authorized third-party modules or external systems
- Legal or regulatory authorities when required
Third-party modules and external systems
When enterprises enable third-party modules or integrations, those modules or systems may access, receive, or process some enterprise data. Sargia Inc. does not control data processing by external systems independently connected by the enterprise.
- Module provider
- Data access scope
- Processing purpose
- Privacy Policy
- Terms of Service
- Security measures
- Support responsibility
Data retention
Data retention may depend on enterprise configuration, service contracts, account status, audit needs, security and dispute handling, legal or tax requirements, and backup or disaster recovery needs.
- Enterprise configuration
- Service contract
- Account status
- Audit needs
- Security and dispute needs
- Legal, tax, or regulatory requirements
- Backup and disaster recovery
Data deletion
Enterprise customers may request deletion or deactivation of certain data according to account permissions and service settings. Some data may be retained for security, audit, dispute, legal, or backup reasons.
- Operation logs
- Review records
- Permission change records
- Payment and subscription records
- Security logs
- Dispute-related records
- Backup data
Data export
Finger Manager may support exporting reports, customer data, task records, or operation records. Exported files are managed by the enterprise customer.
- Assign export permission carefully
- Protect exported files
- Enterprise is responsible for storage, transfer, sharing, deletion, and access control
Cross-border processing
Sargia Inc. is located in Japan. Depending on cloud deployment, enterprise configuration, third-party provider location, and system use, data may be stored, accessed, or processed in Japan or other countries and regions.
- Japan
- Other countries or regions depending on deployment and providers
- Necessary safeguards under applicable law and reasonable business practices
Security measures
Finger Manager uses reasonable technical and organizational measures to protect data. Enterprise customers should also protect data through internal policies, training, and permission management.
- Account access control
- Role permission management
- Data scope control
- Transmission security
- Operation logs
- Audit trails
- Abnormal access monitoring
- API credential management
- Data backup
- System security maintenance
Data requests
Enterprise users who need to access, correct, delete, or export data related to themselves should usually contact their enterprise administrator first.
- Contact enterprise administrator first
- Some data is controlled by enterprise customer
- Sargia Inc. may need administrator authorization
Contact
Contact Sargia Inc. for questions about Finger Manager data processing, enterprise data management, or data requests.
- Sargia Inc.
- Email: [email protected]
- Website: sargia.jp