Resources

Subscription Guide

Finger Manager provides subscription services for selected enterprise management features, modules, mobile collaboration, reports, integrations, and other paid services.

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01

Subscription service scope

Some Finger Manager features may require a subscription. Available features depend on the purchase page, in-app display, website description, contract, or order page.

  • Enterprise account management
  • Client management
  • Teams and role permissions
  • KYC follow-up
  • Payment workflow review
  • Risk alerts and exceptions
  • Reports and audit
  • Mobile app collaboration
  • Paid modules
  • API and integrations
  • Enterprise configuration and support
02

Payment channels

Finger Manager subscriptions may be purchased through Apple App Store, Paddle, Stripe, or other official channels supported by Sargia Inc.

  • Apple App Store / In-App Purchase
  • Paddle
  • Stripe
  • Other future official payment channels
03

Apple App Store subscriptions

If you subscribe through Apple App Store or in-app purchase, payment, auto-renewal, cancellation, refunds, and billing are handled through your Apple ID account and Apple's rules.

  • Manage subscriptions through Apple ID
  • Cancel before the current period ends
  • Apple handles refund decisions
04

Paddle subscriptions

If you purchase through Paddle, payment, taxes, invoices, subscription management, and refund processes are usually handled by Paddle.

  • Use Paddle receipt or order management links
  • Sargia Inc. support may help with subscription handling
  • Refunds are usually executed through Paddle
05

Stripe subscriptions

Stripe usually acts as payment processor. Stripe subscriptions may be managed through the Finger Manager account page, Stripe receipt links, or Sargia Inc. support.

  • Manage through account page, Stripe receipt links, or support
  • Cancel before the next renewal
  • Eligible refunds may be returned through Stripe
06

Auto-renewal

Some subscriptions auto-renew at the end of the current period unless canceled according to the payment channel rules before renewal.

  • Cancel before renewal
  • Recommended at least 24 hours before period end
  • Cancellation does not automatically create a refund
07

Free trials

Finger Manager may offer free trials. Duration, scope, eligibility, and limits depend on purchase pages and payment channel rules.

  • Trial duration and scope depend on displayed terms
  • Failure to cancel may lead to automatic billing
  • Repeated trials depend on campaign and channel rules
08

Plan changes

Finger Manager may offer different subscription plans. Upgrades, downgrades, or plan switches depend on payment channel and system display rules.

  • User count
  • Enterprise account count
  • Module count
  • Data volume
  • API usage
  • Report capabilities
  • Mobile features
  • Enterprise support scope
09

Payment failure

If renewal payment fails, service access may be suspended, limited, or terminated. Please update payment information or contact the relevant payment channel promptly.

  • Expired card
  • Insufficient credit limit
  • Payment method declined
  • Apple ID payment issue
  • Paddle or Stripe verification failure
  • Bank or issuer risk controls
10

Cancellation

After cancellation, you can usually continue using the service until the end of the paid period. Features may then be suspended, downgraded, or limited.

  • Access usually remains until current period ends
  • Features may be suspended or downgraded after period end
  • Cancellation does not automatically delete enterprise data
11

Refunds

Refunds are different from cancellation. Cancellation stops future renewal; refund is a request to return paid fees. See Finger Manager Refund Policy.

  • Apple refunds are handled by Apple
  • Paddle refunds are usually handled through Paddle
  • Stripe refunds may be reviewed by Sargia Inc. and executed through Stripe
12

Taxes and invoices

Taxes and invoices may vary by location, enterprise information, payment method, and applicable law.

  • Taxes may be shown by payment channel
  • Receipts or invoices may be issued by Apple, Paddle, or Stripe
  • Contact the platform or Sargia Inc. support for billing help
13

Enterprise account subscriptions

Finger Manager is for enterprise and professional team use. Administrators or authorized personnel should ensure they have internal authorization before purchasing subscriptions, enabling modules, or adding members.

  • Internal authorization is required
  • Module and member management should follow enterprise process
  • Internal procurement or communication issues do not automatically create refund eligibility
14

Contact us

Contact Sargia Inc. for questions about Finger Manager subscriptions, plans, payments, cancellation, or billing.